Shipping policy
Shipping Policy
Thank you for shopping with us! Every item is made to order, helping reduce waste and ensuring each product is created especially for you.
Order Processing
Because our products are printed on demand, please allow 2–7 business days for your order to be processed and produced before it ships. Processing times may be longer during holidays or periods of high demand.
Shipping Times
After your order has been produced, estimated shipping times are:
United States
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Standard Shipping: 3–7 business days
International
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Standard Shipping: 7–21 business days, depending on the destination and customs processing.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping rates are calculated at checkout based on your location, the products ordered, and the shipping method selected.
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with a tracking number so you can follow your package's journey.
Multiple Shipments
If your order contains multiple items, they may be produced at different facilities and shipped separately. If this happens, you'll receive tracking information for each shipment.
Delays
While we work hard to meet our estimated delivery times, we are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.
Incorrect Addresses
Please double-check your shipping address before placing your order. If an incorrect address is provided, additional shipping fees may apply if the package needs to be reshipped.
Lost or Damaged Orders
If your package is lost in transit or arrives damaged, please contact us within 14 days of the estimated delivery date. Include your order number and, if applicable, photos of the damaged item so we can assist you.
Contact Us
If you have any questions about your order or our shipping policy, please reach out to our customer support team at Support@indigious.com. We're here to help and will respond as soon as possible.